Service for Existing Clients

Certificates, policy changes, renewal questions and claims reporting. Requests sent here go to the service queue, separate from new-business inquiries.

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Send a Service Request

For existing LuxeStone clients. Requests go to the service queue, not to new-business follow-up.

Fields marked * are required.

Name * This field is required.

Company on the policy * This field is required.

Business email * This field is required.

Phone (optional)

What do you need? * This field is required.

Needed by (optional) Tell us the deadline. If a crew is waiting at a gate, call instead.

Details * This field is required. Describe the request in words. Do not include driver license numbers, VINs with owner details, Social Security numbers, health or banking information, or attach documents.

Sending a request does not bind, change or cancel coverage, and it is not notice of a claim to an insurance carrier. Coverage changes take effect only when the carrier confirms them in writing.

Urgent or Time Sensitive

If a crew is waiting on a certificate or a vehicle must be added before it is driven, call the direct line rather than relying on the form.

806-274-0382

wendy@luxestoneinsadvisors.com

Reporting a Claim

If people or property are at risk, contact emergency services first.
Report the loss to your insurer using the claim number or contact on your policy. That is the notice the policy requires.
Then let LuxeStone know, by phone or with this form, so we can help with documentation and follow-up through the insurer’s process.

LuxeStone is an insurance agency. The insurer adjusts the claim and decides coverage. We do not act as a public adjuster.

What Happens Next

The request is recorded in the service queue and LuxeStone replies. Coverage changes take effect only when the insurer confirms them.

Website content is general information about commercial insurance, employee benefits and risk management practices. It is not legal, tax, accounting, employment or regulatory advice, and it is not a contract interpretation. Policy language, contract language and applicable law control in every case. Review your own circumstances with appropriately licensed insurance, legal, tax and other professional advisers.